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Stephanie:
Hi, I’m Stephanie Hakulin.

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On today's episode of
STEM Workforce Stories,

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we’ll meet Sarah Hein,

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who talks about what
drove her to study medicine…

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Sarah: …if you have a gut passion and you
know that you really, really love something—

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so let's say that you really want to be
an artist, and you feel it in your gut

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and you feel it in your heart, then
that's something that you should go for.

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I've always felt that
way about medicine…

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Stephanie: We’ll learn how
Sarah’s love for Medicine

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led to her exciting career
as a nurse practitioner.

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Welcome to STEM
Workforce Stories…

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Michael: So I wanted
to start by asking you

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if you can tell us a little bit about
your background, how you grew up,

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and how you identify:
deaf or hard of hearing.

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Sarah: Okay, so my name
is Sarah. I'm hard of hearing.

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I grew up mainstream, so I went to
a mainstream school all my life.

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When I was in high school, I went
to a private prep in high school.

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Then I went to the University of
Michigan as an undergraduate.

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I graduated with a degree in Brain,
Behavior, and Cognitive Science.

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And then I went on to Loyola University in
Chicago, and I got my master's in neuroscience.

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Then I decided to try biomedical research
for a year or two to see if I liked it.

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When I was growing up, I really,
really wanted to be a doctor,

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but along the way a lot of people told
me I couldn't do it because I was deaf.

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It got to me in a way and I kind
of took a different journey.

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So I tried the research route
and I wasn't passionate about it,

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so I decided to go back to
school to become a nurse,

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and went to Detroit Mercy.

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Then after about five years as a
nurse, I became a nurse practitioner.

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Michael: So how did you
get interested in medicine?

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You said you
wanted to be a doctor.

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What made you decide to
want to become a doctor?

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Sarah: So my mom remembers
when I was about five years old,

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for Halloween I wanted to become
bones, a skeleton for Halloween.

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So after that, she noticed that I had a
really keen interest in the human body,

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and she bought me this book
that's all about the human body.

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Ever since then I was just really interested
in how the body works and why people got sick.

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Michael: What was that like
going to University of Michigan?

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Sarah: I would say that the University
of Michigan was a very unique experience.

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It's a very big school and it's easy
to feel lost in that big school.

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But my advisor at the University of Michigan had
a group of deaf and hard of hearing students,

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so I became part of a little group
and we had meetings once a month.

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We went out to dinner, we hung out,
we networked, we supported each other,

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and that's when I learned sign language,
and I learned more about the deaf culture,

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and that there were more
people like me out there.

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So I think finding that support group
within a big university is really important.

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Michael: What has maintained
your interest?

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Because it takes a lot to go to undergrad,
and then you went to grad school,

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and then you said you got into clinical
research but you said it was not for you.

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How did you maintain continuing to
study, continuing your commitment?

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Sarah: I thought that I was going
into medicine by going into research

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because I thought, "Oh I can contribute
to the medical field by doing research

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to help the doctors so the
patients would be better."

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So I tried that and it
just wasn't my thing.

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I didn't feel it in my gut and I
wasn't really passionate about it,

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so I decided to shadow some
doctors and I shadowed some nurses,

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and I just remember the first couple times
I shadowed I just felt awesome about it.

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I knew I was home and
that's what I wanted to do.

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So I would say that if you're
very passionate about something,

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and you know it's
something that you want to do,

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just be patient because sometimes it takes
a little longer to get where you want to go.

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There's an organization called
Association of Medical Professionals

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with Hearing Loss, or AMPHL.

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I found out about it probably a year
before I was going to graduate college,

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and I went to a conference.

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There were so many deaf and
hard of hearing people there,

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they were signing, they were talking,
they were doctors, they were nurses,

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they were vet techs,
they were PA, NP.

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I was just awestruck by this, and
ever since then I've made connections

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with people from that organization, I've
even been on the board of that organization.

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And two doctors at University of
Michigan that are hard of hearing and deaf,

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and they mentored me.

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They're both in family medicine and
they mentored me in this whole process,

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so that was really
helpful as well.

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And I couldn't have done this
without the support of my family.

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My family has been there
every step of the way,

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even though my parents
and my sister hear

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and they might not understand
all the challenges that I face,

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they were there for me and they listen to my
stories, they listen to me vent, they give me advice.

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And then I still have a bunch of
deaf and hard of hearing friends

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that are not in medicine and
they've been very helpful as well.

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So I think what I'm trying to say
is you have to find your tribe.

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If you find your tribe then you
have all the support you need.

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Michael: And I saw your
badge, your RN badge,

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so could you tell us a little
bit about your current job,

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what your duties are and
what your kind of everyday...

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your average day looks like?

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Sarah: I have been a nurse
for the past five years.

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I have had many different
experiences because...

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I am a float nurse right now.

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So what a float nurse means is that
I can float to different departments,

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I don't have to stay in the
same department all the time.

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So in the past three years as a float
nurse, I have worked in the hospital

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on the general medicine floor, so
oncology, cardiology and whatnot.

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And I helped do a lot of vaccinations
for the employees last fall,

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then I switched gears and
I helped with the swabbing

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because employees have to make sure
that they're not positive with COVID

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when they have to go to
work, so I helped with that.

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I've been doing the
vaccine since December.

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I was at a hospital when we did the first vaccine
and it was really an emotional experience.

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So I was very happy about that.

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Now I'm doing the vaccines
but I'm also doing other things

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in employee health, kind
of like give other vaccines.

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Michael: What has it been like working
there during this time of the pandemic?

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Sarah: I'm going to
speak on behalf of myself

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and other deaf and hard of
hearing medical professionals.

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It's been very hard for us because
a lot of us rely on reading lips,

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and once you add the mask in the picture,
that takes away our ability communicate.

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Not a lot of medical professionals
that are deaf or hard of hearing

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have interpreters that
work closely with them.

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Most of the time we just use lip reading or
with a note-taker or something like that.

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So it's been difficult but
we're trying to persevere.

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My coworkers, they all text me or they
try to write stuff down to help me out

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because the masks
are pretty difficult.

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But I have to say that most
people are very understanding

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and they try to help me out when I
can't understand what's going on.

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So then it's not to be
encouraged but a lot of people

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just pull their masks down and say, "Hey,
this is what I'm trying to tell you."

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So it's nice to see that people
are trying to help me understand.

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So sometimes we just have to figure
out a different way to communicate.

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So sometimes we'll gesture,
sometimes we'll write things down,

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sometimes I get a picture book that way they
can point out things to tell me what they want,

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sometimes I have my medical
assistant or nursing assistant

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come in with me and try to
facilitate the communication,

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so if I don't understand them
or they don't understand me

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then we can have a
translation going on.

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So that's really helpful.

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Michael: Well that's incredible.

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Just thank you, it sounds
like you're a trailblazer

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there in your field,
so thank you for that.

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So do you have any stories
about something that happened

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in the emergency department that
really stuck in your memory?

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Sarah: Sure. I'll probably talk about
my first experience with code blue,

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it was probably in my first
six months of being a nurse.

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We had a code blue
when the COVID started,

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and all the nurses decided
I was going to be the scribe.

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So the scribe is the person
that has to take the notes,

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so you have to listen to everything
that's happening in the room.

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You can have 20 different people in
the room shouting out different things,

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and they wanted
me to be the scribe.

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I was like, "Me? I can't hear."

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So I had to pass it
on to someone else.

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Usually in the code blue I'm the
one that likes to grab supplies

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and I like to get the medications and I try to
direct traffic, so I like to tell the doctor...

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Look, code blue is not
what you see on TV.

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It comes in waves.

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So usually the nurses
respond first to a code blue,

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so we'll go in the room
and we'll start the code.

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Then we start getting all the
doctors, the respiratory therapists,

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so we have all these
people coming in waves.

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So what I like to do is,
as these people come in

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I give them kind of a report so
that they know what's happening

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and they can jump in, and
they really appreciate that

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because you don't want to jump into
a code and not know what's going on.

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I'm also very big on advocating
for myself so I make sure

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that my boss knows what I need, and
let my coworkers know what I need.

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So I tell them, "You need to look at
me, you need to let me read your lips,

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you need to wear
the clear masks."

00:12:41.640 --> 00:12:43.800 align:center line:-1 position:50% size:45%
So I made sure that people know.

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I do use interpreters when
we have a big nursing meetings.

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So if we have big meetings at the
hospital where there's a lot of people

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then I'll use the interpreter because
sometimes those can be hard to follow.

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But when I'm just in day to
day operations I make it work.

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Michael: Do you have any advice for students
who are in middle school or high school,

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who are deaf or hard of hearing, who are
considering going into the medical field?

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Sarah: So I would say that
you shouldn't live with regret.

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Always trust your gut because I feel
like your gut is leading the way.

00:13:37.920 --> 00:13:41.760 align:center line:-1 position:50% size:30%
So my younger self
wanted to be a doctor,

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and then I didn't end up doing that, and I didn't
trust my gut and I didn't trust my passion.

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So I advise my younger self and younger kids
that might be watching this to trust your gut

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and trust what your passion is, and to go
after it, and don't let people get in your way.

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If you have someone in your corner,
that really helps you go a long way

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because you can feel that
support, and you feel that love,

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and you feel that encouragement, and that
will help push you to go where you want to go.

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So for the young kids that want
to get into the medical field,

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I'd advise that you keep your head
down, make sure that you study it

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because the medical
field obviously is very hard.

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I also recommend if you're
having a hard time with classes,

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there's no shame in getting a tutor to help
you, because if you're really passionate

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about getting into medicine, a
little extra help can go a long way.

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I also advise that you
should get a doctor or a nurse

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in whatever field that you want to go into,
ask for experiences like shadowing or interning

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because that will show
you what it's really like.

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So I think shadowing is probably one
of the most important things you can do

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because it kind of shows you what
it is and then you can figure out

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if that's really what you want to
do, because when you go into medicine

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it's a big commitment.

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The classes are very tough
and you have to study a lot,

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and you will be at
school for a while.

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I know that sounds kind of bad but if you
love it, it will go by fast, I promise.

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Stephanie: Thanks, everyone,
for joining us today.

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I really loved what Sarah said about
tapping into your passion to succeed.

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Sarah’s journey to a career in healthcare
is just one of our many stories.

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Check out more of them
on STEM Workforce Stories.

